Privacy Policy

Effective Date: 23rd February 2026

Velosify Private Limited ("Company," "We," "Us," or "Our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application, Pingy (the "App").

1. Information We Collect

We prioritize privacy by design. Pingy is a cloud status monitoring application that helps you track the health of cloud services. We collect limited information to provide and improve our services.

1.1. Personal Information

When you create an account or subscribe to our services, we may collect:

• Account Information: Email address and authentication credentials (handled via third-party providers like Google Sign-In and Apple Sign-In through Firebase).
• Payment Information: Transaction history and subscription status (processed securely by Apple App Store via RevenueCat; we do not store credit card details).

1.2. Usage and Device Data

We may collect non-personal information about your device and how you use the App, including:

• Device model, operating system version, and unique device identifiers.
• App usage statistics (e.g., session duration, feature usage).
• Crash reports and performance logs to help us identify and fix bugs.

1.3. Cloud Monitoring Data

To provide the monitoring service, we store:

• Your selection of cloud services to track.
• Notification preferences and alert settings.

This data is associated with your account and used solely to deliver the monitoring service.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Service: Delivering cloud status monitoring, managing your tracked services, and managing your account/subscription.
• To Improve the App: Analyzing usage patterns to optimize performance and user experience.
• To Communicate: Sending outage alerts, important updates, support responses, or administrative notices.
• To Ensure Security: Verifying identity and preventing fraud or unauthorized access.

3. Data Storage and Security

Your account data and cloud monitoring preferences are stored securely using industry-standard cloud infrastructure. We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell your personal data. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the App (e.g., Firebase for authentication, RevenueCat for subscription management). These vendors are bound by confidentiality obligations.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred as a business asset.

5. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us